Conflict Resolution & Mediation Skills Training On-Line Presentation — January 27 – February 5, 2022
Dates: January 27 – February 5, 2022 (Thursday-Saturday)
Time: 4 p.m. to 8 p.m. each Thursday and Friday; 1 p.m. to 4 p.m. each Saturday
Requirements: This course will be presented in an online format. You must have video and audio capability to participate.
This course combines conflict management theory with intensive practical and experiential role plays and exercises that will improve each participant’s communication skills and provide conflict management strategies and techniques that are empowering and effective in everyday work, family and community situations.
The 20+ hour program will cover:
- Reflective listening skills
- Conflict resolution theory
- Identifying underlying issues
- Interest-based problem solving
- Understanding conflict behaviors
- Small group exercises
- Role plays
Registration closes on January 20, 2022. Full payment is due by January 24, 2022.
The on-line version of this course is approved by the Supreme Court of Virginia Dispute Resolution Services and can be used towards Mediator Certification training requirements.
About the Trainers
Andrea Palmisano, Palmisano Mediation Services, and Karen Richards have 40+ years of mediation and training experience. Andrea is a psychology professor at Tidewater Community College and Karen has her own mediation and training business.
Cancellation and Refund Policy: We may cancel any workshops for insufficient registration or inclement weather and will issue all registrants a full refund of any payments made. Cancellation by a participant must be done, in writing, by January 20, 2022 to receive a full refund. If cancellation is made after January 20, 2022 the participant will receive a refund less the $100 deposit. Participants who fail to cancel or attend the training (“No-Shows”), will be charged the full amount of the training and will forfeit the deposit and any payments made towards the training.
Date: January 27, 2022